Audience Services Manager- Signature Theatre Company
WHO: Signature Theatre Company
SEEKING: Audience Services Manager
RESPONSIBILITIES: Working closely with the Box Office Manager and the Marketing Manager to ensure consistency of messaging and excellent customer service; Overseeing all Front of House staffing and operations for the Center’s three performance venues and additional spaces; Managing the staffing, inventory, budget and signage for the Company’s bookstore; Coordinating food and beverage operations with the café operator; Maintaining the event schedule for all public spaces; Serve as front of house liaison to all renting entities
REQUIREMENTS: This new position requires a Bachelor’s Degree or above, and at least 3 years of customer service and management experience. Candidates must be a strong team leader, work well under pressure, possess excellent organizational skills, and excel at managing both deadlines and people. Experience with Artifacts or Tessitura software is a plus.
WHEN: N/A
PAY: Salary commensurate with experience. Benefits include Health, Dental, Vision, FSA and 401k plan.
HOW TO APPLY: Email cover letter and resume with references to careers@signaturetheatre.org. Please put ‘Audience Services Manager’ in the subject line.
Keep your show organized with the Theatermaker's fool-proof management system
Improve your success rate for getting produced with daily strategy tips.
Send me the system
Podcasting
Ken created one of the first Broadway podcasts, recording over 250 episodes over 7 years. It features interviews with A-listers in the theater about how they “made it”, including 2 Pulitzer Prize Winners, 7 Academy Award Winners and 76 Tony Award winners. Notable guests include Pasek & Paul, Kenny Leon, Lynn Ahrens and more.
