Audience Services Manager – The New York Musical Theatre Festival

WHO: The New York Musical Theatre Festival

SEEKING: Audience Services Manager

RESPONSIBILITIES: The position will be responsible for managing all ticket reservations for patrons, sponsors, staff and group sales; preparing wrap reports for the festival and final settlement reports for each show; managing ticket inventory; and working closely with the General Manager to analyze sales trends. The position will also work closely with venue box office managers during the three weeks of the festival. The ideal candidate will have extreme attention to detail, be very organized, and possess impeccable customer service skills.

REQUIREMENTS: Bachelor's degree or equivalent work experience required; previous experience with the Ovation ticketing system a major plus. Candidates should be able to work well under pressure and to multitask, and must be able to work nights and weekends during September-October. 

WHEN: Starting soon through October.

HOW TO APPLY: Qualified candidates can send their resumes and references to, Attention Jennifer Collins with the subject line “Audience Services Manager”

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Ken created one of the first Broadway podcasts, recording over 250 episodes over 7 years. It features interviews with A-listers in the theater about how they “made it”, including 2 Pulitzer Prize Winners, 7 Academy Award Winners and 76 Tony Award winners. Notable guests include Pasek & Paul, Kenny Leon, Lynn Ahrens and more.