Billing Associate – Patron Technology

WHO: Patron Technology

If you are detail-oriented, intelligent, hard-working, enjoy working with people, and care about helping arts, culture, and non-profit organizations, then we want you to come work for us! And if you have a good sense of humor and enjoy occasionally going out for drinks with your colleagues, then we really want you to come work for us!

Patron Technology strives to revolutionize the arts industry by offering world class CRM, ticketing and e-mail marketing technology at a price every organization can afford. Our main product, PatronMail, is a Web based e-mail marketing system used by cultural organizations of all sizes – we currently have over 1,800 clients. Visit our Web site to learn more: Our office atmosphere is casual and non-corporate, but the standards are high and we’re growing quickly.

We’re looking for a Billing Associate to join our Finance Department reporting directly to the Billing Manager.

This position will suit a hard-working, organized, and enthusiastic individual. You should LOVE details and take pride in your work, because this job is about the details. You will work fairly autonomously, but you will have guidance whenever it is needed.

Key job responsibilities include:

-Addressing client inquiries in conjunction with our Client Services team

-Resolving billing issues/discrepancies

-Preparation/recording of QuickBooks related information

-Working on special projects

Position Requirements

We’re looking for someone with an interest and/or experience working in the arts/nonprofit industry who has:

-Complete fluency with Microsoft Excel

-Experience or involvement with Accounting (QuickBooks or other systems) is preferred by not required. (We’ll train the right person!).
-Working knowledge of accounting

This is an entry-level position; recent college grads are encouraged to apply.
Full health insurance paid 100% by company and 401K offered.

HOW TO APPLY: If all this sounds like a great fit for you, write to us and tell us why. Don’t even THINK about applying for this job without a well-written, customized cover letter. Tell us why you want to work for us! A creative and unique letter – that explains why this job is perfect for you – is more important to us than a resume full of experience. Of course, an interest (if not a background) in the arts is extremely important, too, but that’s only because it means you will like working here.
We’re excited to hear from you!
Send your cover letter and resume to Leonard at


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Ken created one of the first Broadway podcasts, recording over 250 episodes over 7 years. It features interviews with A-listers in the theater about how they “made it”, including 2 Pulitzer Prize Winners, 7 Academy Award Winners and 76 Tony Award winners. Notable guests include Pasek & Paul, Kenny Leon, Lynn Ahrens and more.