Customer Representative – Amateur Licensing – Music Theatre International

WHO: Music Theatre International

SEEKING: Music Theatre International, a leader in the theatrical licensing industry, is seeking a Customer Representative in our amateur licensing department. It is an entry level position with growth potential.


-Heavy phone, email and fax contact with customers.
-Handling complaints/problem solving
-Cross product knowledge and information
-Scanning paperwork
-Identifying "preferred" customers
-Additionally some travel may be required to various conferences, usually 2-4 times per year.


-Excellent customer service & problem solving skills
-Excellent writing and communication skills
-Highly organized, self motivated, with strong attention to detail
-Ability to work in a deadline oriented, multi-tasking environment
-Punctual, courteous and telephone friendly, occasionally under pressure
-Knowledge of MTI catalog, MTI websites, MTI theatrical resources and musical theatre preferred
-Proficient in Windows based computer environment (Microsoft Outlook, Word, Excel)as well as the ability to master new software

PAY: Competitive salary and benefits commensurate with experience.

HOW TO APPLY: Please send your cover letter and resume to

Due to the volume of applications we receive, we can only respond to those applicants whose skills and experience most closely match our requirements. Please do not call.




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