I’d like to take credit for this . . .

. . . but it wasn’t all me.

Almost a year ago, I posted a ranty blog about those annoying alarms on subway emergency doors that never alerted anyone of an emergency.  “Enforce ’em or turn ’em off,” I said.

Well guess the heck what.  They turned ’em off.

Was my blog what did it?

No, no, no.

Were the hundreds or thousands of blogs, comments, phone calls, and complaints what did it?

You bet your bottom dollar, Annie Warbucks.

I applaud the MTA for listening to the feedback of the many who chimed in and realizing that if 100 are complaining, then there are probably 10x as many that feel the same way. They are just too lazy to pick up the phone and b-i-t-c-h.

And the same thing is true for your show.

I have a rule when it comes to developing a script, a logo, a business plan, whatever.  If I hear the same comment from three people, I make a change, no matter what I think.  Because that many people with the same comment means that there are 300 that feel the same way (this is the general principle behind focus groups and market research, btw).

Just don’t be like the MTA and wait ten years to make it happen.  Because your show doesn’t have that long.  People need the subway.  People don’t need shows.

So lose the ego, listen in and learn.

 

(Got a comment? I love ‘em, so comment below! Email Subscribers, click here then scroll down to say what’s on your mind!)

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Ken created one of the first Broadway podcasts, recording over 250 episodes over 7 years. It features interviews with A-listers in the theater about how they “made it”, including 2 Pulitzer Prize Winners, 7 Academy Award Winners and 76 Tony Award winners. Notable guests include Pasek & Paul, Kenny Leon, Lynn Ahrens and more.

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