Turning An Angry Customer Into An Ally

Everyone knows that the modern consumer likes to speak up and bark back at big business.

Here’s a fun way that one of the Kings of American media buyers used that to their advantage.

Truth is . . . I only like half of the execution of this campaign.  But the unexpectedness of the idea is brilliant.

Do you like it?

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Podcasting

Ken created one of the first Broadway podcasts, recording over 250 episodes over 7 years. It features interviews with A-listers in the theater about how they “made it”, including 2 Pulitzer Prize Winners, 7 Academy Award Winners and 76 Tony Award winners. Notable guests include Pasek & Paul, Kenny Leon, Lynn Ahrens and more.

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